Terms of Use

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Terms and Conditions
Welcome to the terms and conditions (“Terms”) for Loftin Oysters, LLC. and LoftinOysters.com. These Terms are between you and Loftin Oysters, LLC and/or its affiliates (“Loftin Oysters” or “Us” or “we”).

If you use our website or make a purchase on the website, you accept these terms, conditions, limitations and requirements. YOU AGREE TO READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS ONLINE SERVICE. Please note that your use of the Loftin Oysters Web site is also governed by our Privacy Notice, as well as all other applicable terms, conditions, limitations and requirements. Your use of LoftinOysters.com signifies your agreement to the terms and conditions of use set forth below in the Agreement. If you do not agree to the terms and conditions set forth herein, please do not use this website.

Disclaimer
THIS SITE IS PROVIDED BY LoftinOysters.com ON AN “AS IS” BASIS. Loftin Oysters, LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Loftin Oysters, LLC DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Loftin Oysters, LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE PRODUCTS PURCHASED USING THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Indemnity
You agree to indemnify, defend and hold harmless Loftin Oysters, LLC its partners, employees, and affiliates and from and against any and all claims, liabilities, penalties, settlements, judgments, fees (including reasonable attorneys’ fees) arising from (i) any content that you or anyone using your account may submit, post or transmit to the Loftin Oysters website; (ii) your use of the products or services; or (iii) your violation of the terms of these Terms and Conditions.

Copyright; Ownership; Restrictions
All materials on LoftinOysters.com including without limitation text, images, software, audio and video clips are protected by copyright pursuant to U.S. copyright laws, international conventions, and other copyright laws. You agree to abide by all restrictions displayed herein or elsewhere on LoftinOysters.com

You may not download, display, reproduce, create derivative works from, transmit, sell distribute, or in any way exploit LoftinOysters.com or any portion thereof for any public or commercial use without the express written permission of LoftinOysters, LLC.

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Purchasing products
Loftin Oysters prides itself on offering high-quality culinary utensils. Our on-line store displays multiple images of each specific item available for sale. We do our best to accurately present each item through photography, descriptions and measurements. Please be aware that computer monitors may render colors slightly differently than how they appear in life.

Your shopping cart: Products are not sold until they are paid for. Thus adding an item to your cart and completing checkout does not guarantee a purchase. The longer you leave items in your cart before checking out the more likely the item will be purchased by someone else.

Payment information: Payment for on-line purchases may be made by credit card or though your PayPal account. Your credit card is charged at the time the order is placed.

Privacy Policy
Loftin Oysters respects the privacy of all visitors to our web site. Please review the following Privacy Statement to understand what information is being collected and how it will be used. Loftin Oysters will NOT make information collected available to any outside parties. All information gathered will be obtained only through your knowledge and consent.

In the following privacy statement, “we”, “us” and “our” will refer to Campbell Pottery Store. “You” and “your” will refer to you as a user and visitor to LoftinOysters.com.

What Do We Collect?

Our web site uses several different forms that our customers can use to request information, products, and services. From these forms, we collect the following information:

* Visitors contact information (like e-mail addresses, phone numbers and postal addresses)

How Secure is the Information We Collect?

We make every effort to follow industry standard security measures to prevent the loss, misuse and alteration of the information under our control. All information collected by us is accessible only to our authorized employees.

How Do We Use This Information?

  • Contact Information: When you begin business with us, you will need to provide specific information for contact reasons. This information will be used only by us and will not available to any outside sources. Contacts via email you can expect to receive from us include information required in order to complete your purchase, information and/or notices of any new options or services available from us, and responses to any queries you send to us. Your email address is used when you e-mail us with questions or comments, and when you submit a “Contact” form. We will use your e-mail address only to reply via email. NO third parties will acquire your email address, NO other mail will be sent unless follow-up is expected.
  • IP addresses: We do not track the IP addresses of our web site visitors for any other than internal statistical purposes. We have no means of associating Contact Information that you submit via “Contact” forms with the IP address of your computer.
  • Cookies: If we choose to use cookies within our web site we use them to recognize return visitors. We may use special session cookies if you log into a password-protected area of the web site. We gather this information for internal use only and will never authorize the release of this information with anyone outside our company.
  • Linked Sites: This site contains links to external websites. We are not responsible for the privacy practices or the content of these Web sites.
  • Linking to Our Site: You may create a link to our website; however making a link with any alteration of our website’s contents is restricted. You may NOT reproduce or reformat the files, pages, images, information and/or materials from this site, unless expressed written permission has been obtained from us in advance. Under NO circumstance shall any direct links to images be made. You will immediately remove any links to our site if, for any reason, we request that you do so.

Acceptance

Your use of our web site LoftinOysters.com consents your agreement with this privacy statement. If you do not agree to this policy then please do not use this web site.

We reserve the right to change this policy at any time by posting changes on this page. Your continued use of LoftinOysters.com will signify your acceptance of those changes.

If you have any questions regarding this Privacy Statement, please contact us:

Loftin Oysters P.O. Box 269, Destrehan, LA 70047

Phone: (504) 452-1530

Shipping of Products
If you have any special shipping needs, please let us know in the notes section on your purchase.

How We Ship: Method of shipping depends on your order’s weight, where it’s going, and how fast you need it. Generally, for U.S. destinations we ship by US Postal Service regional rate boxes. If you have special shipper needs, please let us know.

When We Ship: Items are shipped within 5 business days of the purchase date. We do understand that there are times when you may need special service. If you have a deadline, such as a wedding or other time-sensitive gift-giving requirement, please tell us preferably by giving us a call. We will do our best to accommodate your needs.

Packing Materials: When necessary with your purchase we use upcycled and/or previously used packaging materials. All upcycled/previously used packaging materials (peanuts, bubble wrap, boxes) are clean and completely serviceable, however, they may contain markings or other signs of use. If the item you are purchasing is a gift or you specifically do not wish to receive upcycled packaging materials, please let us know in the comments section at checkout.

Shipping Charges: The shipping charge for each item is included in the item description. This charge includes careful packing, packing materials, and 3rd party shipping costs for this item only. If you are purchasing a single item, this will be your total shipping charge. You will receive a confirmation email at the time of shipment. If you are purchasing more than one item in the same order, at the time of your checkout you will be charged the combined shipping charges in $2.00 increments to accommodate the increase in size and weight of the box.

Shipping to Alaska and Hawaii: Our standard shipping charges are for the continental US only. Since all purchases shipping to Alaska and Hawaii must go via air service, additional shipping charges may be required. After you place your order, we will calculate shipping, and will contact you if any additional charges are required.

If you have questions about delivery times or tracking packages, please email us at admin@loftinoysters.com or call us at 504-452-1530

Warranties and Product Warnings
Loftin Oysters MAKES NO REPRESENTATIONS REGARDING MICROWAVE or FREEZER SAFETY. WE SELL FULLY FUNCTIONAL AND FOOD SAFE DISHWARE. IF YOU HAVE QUESTIONS REGARDING A SPECIFIC PRODUCT, PLEASE DISCUSS WITH A SALES ASSOCIATE. WE DO NOT SCIENTIFICALLY TEST FOR FOOD SAFETY BUT RELY ON THE DILIGENCE OF THE MAKER.

In general, handmade clay objects should be handled with care. Harsh dishwasher detergents may, over time, harm the surface of some pottery. Ceramic vessels should never be put on a stovetop or used on top of flame. When using items meant for oven-use, handmade vessels should always be heated with the oven and never placed in an already hot oven. Clay objects should not be subjected to freezing. Unless specifically indicated, clay objects should not be left outside where they may be subjected to frost. Breakage may occur.

Under certain circumstances, the materials used in clay may be harmful to humans or animals, particularly if used in ways other than those intended by the artist.

Loftin Oysters, LLC  makes no warranties whatsoever in regard to the artwork, nor do we prepare or provide product information beyond the common-sense items listed in this paragraph.

Return Policy
You may return most products, UNUSED, within 14 days of receiving the products for a refund of the product cost if for any reason you are not satisfied. The original shipping charges are never refundable. We cannot accept returns on special orders and custom orders. If you wish to make a return, please email us at admin@loftinoysters.com or call us at 504-452-1530 for assistance. Returns received without prior authorization may not be refundable.

Returning an item: Repack the product in its original packaging materials. If the product is damaged in return transit you will be responsible. Please insure the return package with your shipper for the full purchase price. You are responsible for return shipping costs.

If you are returning a product because it was defective or we shipped you an item that you did not order, Loftin Oysters will pay the return-shipping costs. You must notify us of any shipping errors within 48 hours of receipt.

IF WE RECEIVE A RETURN SHIPMENT THAT IS DAMAGED WE WILL NOT ISSUE A REFUND, YOU WILL NEED TO TAKE IT UP WITH THE SHIPPER AND RECEIVE INSURANCE FUNDS FROM THE SHIPPER.

Refunds: You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of us receiving your return, providing it arrives safely. You will be credited for the price of the product and any sales tax. The original shipping charges are not refundable. We cannot accept items that have been damaged, altered, or visibly used. If you have any questions, please call us at 504-452-1530.

Product Damaged in Transit: If your package appears damaged, please call or email us immediately at admin@loftinoysters.com or 504-452-1530 so we can take appropriate action for any insurance claim. You must retain all of the original packing materials and will generally need to cooperate with the shipper’s return policies.

Thanks for reading!

Oyster Love, y’all-The Loftins